Terms and Conditions

1. About Spesh

Spesh is an online platform that connects consumers with local businesses offering specials, promotions, and deals. We act as an intermediary only — we do not sell goods or services directly, and we are not a party to any transaction between you and a business listed on Spesh.

2. Eligibility

By creating an account, you confirm that you are at least 18 years of age, or that you have the consent of a parent or guardian. You must provide accurate, current, and complete information during registration and keep your account details up to date.

Some parts of Spesh do not require an account at all — browsing specials, activating an offer by scanning a code in a venue, and answering a request for a review. These Terms apply to you whenever you use Spesh, whether or not you have registered.

3. Your Account

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at support@speshoffers.com if you suspect any unauthorised use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or are otherwise used in a manner inconsistent with the spirit of the platform.

4. Business Listings

Businesses that list specials on Spesh are solely responsible for the accuracy, legality, and availability of their offers. By submitting a listing, a business warrants that:

• the special or promotion is genuine and available as described;
• the listing does not mislead or deceive consumers in breach of the Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010 (Cth));
• the business holds all necessary licences, permits, and registrations required to operate and advertise in Australia;
• it is the business it claims to be, and the ABN or ACN it supplies is its own;
• it is authorised to supply the content it uploads, including images; and
• the content does not infringe the intellectual property rights of any third party.

We check the ABN you supply against the Australian Business Register. A registered company that holds no ABN may instead supply its ACN, in which case its listings remain unverified — and unpublished — until we have checked that number against the ASIC register by hand, which is not immediate. We may decline a claim where we are not satisfied that the person making it is entitled to the number, and declining releases that number so the entity it belongs to can claim it.

We may remove any listing at our discretion without notice if we consider it to be false, misleading, offensive, or otherwise in breach of these Terms.

5. Paid Plans and Billing

Some Spesh features are available only on a paid subscription plan. Current plans, their inclusions, and their prices are shown on the platform and may change from time to time. Prices are in Australian dollars and include GST where applicable.

• Payment — subscriptions are billed in advance through our payment processor, Stripe. We do not receive or store your card details.
• Renewal — paid plans renew automatically for successive periods until cancelled.
• Cancellation — you may cancel at any time. Cancellation takes effect at the end of the period you have already paid for, and your plan reverts to the free tier at that point.
• Refunds — except where a refund is required by the Australian Consumer Law, fees already paid are not refundable for a partial period.
• Price changes — we will give you at least 30 days' notice before a price change affects your renewal, and you may cancel before it takes effect.
• Downgrades and limits — plans differ in how many specials you may run and how many locations you may hold. If you move to a plan with lower limits, listings or locations above the new limit may be paused until you are within it.
• Trials and promotional offers — where we offer a free trial or founding-member pricing, the terms stated at the time of that offer apply and continue only for as long as the offer specifies.

Failure to pay may result in suspension of paid features. Nothing in this section limits your rights under the Australian Consumer Law.

6. Specials, Activation and Redemption

A special listed on Spesh is an offer made by the business, not by us. The business is responsible for honouring it. Some specials require you to be at the venue and to scan an activation code displayed there before the offer becomes available to you.

• An activation lasts for a limited time (currently 20 minutes) from the moment you activate it, and displays a short code for staff to check.
• Activation codes are issued for a specific business and special. They are not transferable, and a business may retire and reissue its codes at any time, which immediately invalidates codes printed earlier.
• An activation confirms that a code displayed in the venue was scanned. It is not a guarantee that stock, seating, or the item itself is still available.
• Where you have granted location permission, activation may also check that your device is near the venue. Declining location permission does not prevent you from activating an offer by scanning.
• We may refuse or reverse an activation that appears to result from a copied, shared, or republished code.

Any dispute about whether an offer was honoured is between you and the business. We will assist where we reasonably can, but we are not the supplier of the goods or services.

7. Alcohol and Liquor Promotions

Specials involving alcohol are subject to additional restrictions. By listing one, a business warrants that it holds a current liquor licence and that it will comply with the liquor legislation of the State or Territory in which its premises are located, together with any conditions attached to its own licence. Those laws differ between jurisdictions, and it is the business — not Spesh — that is responsible for knowing which rules apply to it.

Every Australian State and Territory restricts the promotion of discounted liquor in ways that can extend beyond the licensed premises, and several prohibit promotions that are likely to encourage rapid or excessive consumption. Spesh is built to sit inside those restrictions rather than test them: we do not display alcohol specials in our public discovery feed, in notifications, in arrival reminders, on public suburb pages, on our social media accounts, or anywhere we index for search engines. An alcohol special is served only to a visitor arriving from the counter-card code printed for that venue, and activation of one is accepted only from that same code.

That is a limit on what we publish, not a guarantee about who can eventually see a price. A counter card can be photographed, and the link it carries can be copied and passed on, in the same way any in-venue promotional material can be. We do not represent that alcohol pricing shown in-venue will remain confined to the premises once a business has displayed it.

A business must not request, and must not itself use Spesh material to carry out, promotion of a discounted liquor price to the public away from its licensed premises. Printed activation material for an alcohol special is supplied for display inside the premises only; a business is responsible for where it physically places that material and for its own compliance with liquor advertising law. We may remove an alcohol special, or withdraw access to alcohol listings, where we reasonably believe this section has been breached.

8. Reviews and Feedback

A business using Spesh Reviews may invite the people it serves to rate a visit. Ratings and comments are the opinions of the people who leave them. They are not statements by us, we do not verify them, and we do not adopt them as our own.

If you leave a review, you must:

• describe your own genuine experience of that business;
• not post anything false, misleading, defamatory, or abusive, and not identify staff or other customers; and
• accept that what you write is sent to that business, and that anything you choose to post on Google is public.

Where the flow offers to hand you on to Google to leave a public review, you leave Spesh at that point and Google's own terms govern what you post there. We cannot edit or remove a review published on Google.

Businesses must not filter reviews. If you use Spesh Reviews, you must not ask us to, and must not use Spesh to, suppress, gate, or delay negative feedback, invite reviews only from customers you expect to be happy, or offer any benefit — a discount, a free item, an entry in a draw — in exchange for a review or for a particular rating. Spesh offers every customer both the public and the private route at every rating, and that is deliberate: selective solicitation and review gating breach Google's content policy and may amount to misleading conduct under the Australian Consumer Law. We may withdraw access to Spesh Reviews where we reasonably believe this has occurred.

A business is responsible for the Google Business Profile it confirms in its review settings. Confirming the wrong one sends its customers to review another business, and we cannot undo that.

We may remove a review or a message that is unlawful, abusive, or in breach of these Terms, and we may close a thread. We are not obliged to monitor reviews or threads.

9. Consumer Guarantees

Nothing in these Terms limits or excludes any rights you may have under the Australian Consumer Law, including consumer guarantees that cannot lawfully be excluded. Where we supply goods or services as a consumer within the meaning of the Australian Consumer Law, you may be entitled to remedies that cannot be excluded by contract.

10. Prohibited Conduct

You must not use Spesh to:

• post content that is false, misleading, defamatory, or unlawful;
• harass, threaten, or harm any other user or business;
• distribute spam, malware, or unsolicited commercial messages in breach of the Spam Act 2003 (Cth);
• copy, photograph, share, or republish an activation code, or attempt to activate an offer without being at the venue;
• write, solicit, or pay for a review that does not reflect a genuine experience, or offer any benefit in exchange for a review or a rating;
• scrape, copy, or reproduce platform content without our express written consent;
• attempt to gain unauthorised access to any part of the platform or its underlying systems; or
• use the platform for any unlawful purpose under Commonwealth or State law.

11. Intellectual Property

All content on Spesh, including the name, logo, design, text, and software, is owned by or licensed to Ian Blaney and is protected under the Copyright Act 1968 (Cth) and applicable trademark law. You must not reproduce, distribute, or create derivative works from our content without prior written permission.

By submitting content to Spesh (including business listings, images, and descriptions), you grant us a non-exclusive, royalty-free, worldwide licence to use, display, reproduce, and adapt that content for the purpose of operating and promoting the service. This licence includes publishing your listing content — including product names, prices, descriptions, images, and your business name and suburb — on Spesh's own social media accounts and other promotional channels, and adapting it to the format each channel requires.

You may ask us to stop promoting your listings off-platform by contacting us. Content already published to a third-party platform may remain visible there, and may be retained or cached by that platform, after your listing is removed from Spesh.

Printed material we generate for your business, including QR posters and activation cards, is provided for use in promoting your own listings and must not be resold or used to promote another business.

12. Privacy

We collect, use, and disclose personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). By using Spesh, you consent to our collection and use of your personal information as described in that policy.

13. Location Data

Spesh uses your device's location to show you specials near you, to send nearby alerts if you enable them, to remind you about an offer when you arrive at a venue, and to check that an activation was made at the venue. Some of this information is stored on our servers — our Privacy Policy sets out exactly what is stored, for what purpose, and for how long.

Location access is always requested through your browser's permission prompt, and you may deny or revoke it at any time in your browser or device settings. Doing so will limit some functionality but will not prevent you from browsing Spesh or from activating an offer by scanning a code in-venue.

14. Notifications

If you opt in, we may send you push notifications about new or nearby specials and reminders about offers you have shown interest in. Notifications are delivered through the push service operated by your browser or device vendor. You can turn notifications off at any time in Spesh or in your browser or device settings, and we will stop sending them. We may still send you essential service messages about your account, such as password reset and verification emails.

15. Availability of the Platform

We aim to keep Spesh available and accurate, but we provide it on an "as is" basis. We do not warrant that it will be uninterrupted or error-free, and we may change, suspend, or withdraw features — including specials, activation, notifications, and reporting — at any time.

16. Limitation of Liability

To the maximum extent permitted by law, Ian Blaney is not liable for any indirect, incidental, special, or consequential loss or damage arising from your use of, or inability to use, the Spesh platform, including loss of profits, data, or business opportunity.

Where liability cannot be excluded by law (including under the Australian Consumer Law), our liability is limited to the greatest extent permitted, including (where applicable) resupply of the relevant service or payment of the cost of having the service resupplied.

17. Third-Party Links and Services

Spesh may link to third-party websites or services. We do not endorse and are not responsible for the content, privacy practices, or accuracy of any third-party site. Your use of third-party services is governed by their own terms and conditions.

18. Changes to These Terms

We may update these Terms from time to time. We will notify registered users of material changes by email or via an in-app notification. Continued use of Spesh after changes are published constitutes your acceptance of the updated Terms.

19. Termination

We may suspend or terminate your access to Spesh at any time for breach of these Terms, without liability to you. You may close your account at any time by contacting us. Sections relating to intellectual property, limitation of liability, and governing law survive termination.

20. Governing Law and Disputes

These Terms are governed by the laws of the State of Victoria, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Victoria and the applicable federal courts of Australia.

We encourage you to contact us first to resolve any dispute. If a dispute cannot be resolved informally, either party may refer the matter to mediation before commencing legal proceedings.

21. Contact Us

If you have any questions about these Terms, please contact us: